Tag: Zendesk AI

How to Automate Customer Support with AI in 2026: Step-by-Step Guide AI support bots fail 34% of escalations 🔑 Key Facts: Intercom’s Fin AI resolves 50% of customer queries in under 60 seconds using GPT-4 with a 12-layer intent classification system deployed since March 2023 Zendesk’s 2024 benchmark shows AI deflection rates plateau at 68%…